How do I switch from monthly to yearly?
You can easily switch between subscription plans, from monthly to yearly—or vice versa—at anytime from your Account.
Step 1
Log into your account and click on My Account in the top menu.
Step 2
Click on Subscriptions in the left menu and find your current subscription in the list. Click on the “View” button beside it to see the subscription details.
If you only have one subscription, the menu link will be called “My Subscriptions”.
Step 3
Beneath the subscription details, there’s a button to “Change Subscription”. Click that, and it will send you back to the store to purchase a subscription. Don’t worry, you’re still in the right place!
Step 4
Choose the subscription type that you’d like to switch to (ie, if you have a monthly subscription and you’re switching to yearly, choose yearly). Add it to the cart and proceed to the checkout.
Step 5
In the checkout, you’ll see that you’re not being charged anything today… it recognizes that you’re switching between subscriptions, and it will figure out your next upcoming renewal date. (ie, if you have a monthly subscription that renews every 15th of the month, it won’t charge you until the 15th of the upcoming month for the new yearly rate). Complete the checkout to confirm payment method, but you won’t be charged until the date shown at the bottom.
Comments
I did as your How do I switch from monthly to yearly. However I forgot that I was on automatic subscription . I paid for the yearly and thought that was all. I find out now I have been charged for the monthly subscription too. I would like a refund for the monthly subscription for $39.00.
Thank you Mary Harter
Hey Mary, no problem at all—looks like you added a new yearly subscription rather than switch the monthly one. I’ve cancelled the monthly subscription and refunded the recent charge (plus I adjusted your yearly payment to take advantage of the holiday promo we have running this week, so you’ll see another refund show up for that too!)… Hope that helps!
Wow! Jason thank you so much for taking care of my problem. Also thank you for giving me a discount on my yearly subscription.
Awesome! I love Worship Vocalist. I plan on working very hard to improve my voice.
God Bless
Mary
If you switch from monthly to yearly, is the cost prorated?
Hey Sheron! When you switch, it simply finishes out your current month before charging you for the next year. So for example, if you had a monthly subscription that renews every 15th of the month, you could switch to a yearly plan on January 5th, and it won’t charge you until Jan 15th for a new year (and it will renew on Jan 15th the following year). Does that make sense?